Professional Profile

I am a versatile professional with over 20 years’ experience across management, administration, retail, and customer-facing roles. I bring a calm, practical approach to leadership, organisation, and problem-solving, with a strong track record in supporting teams, managing finances, and keeping operations running smoothly.

Alongside my creative practice, I have worked in a range of environments from small independent businesses to regulated professional settings. I am experienced in financial oversight, systems management, staff coordination, and day-to-day administration, and I am comfortable taking responsibility in busy, high-pressure situations.

I combine strong commercial awareness with attention to detail, clear communication, and a people-centred approach, supporting organisations to work efficiently, sustainably, and with care.

To view my full professional CV, please click HERE

Management & Leadership

  • Team development and performance management

  • Budget planning and financial oversight

  • Project coordination and delivery

  • Staff training and supervision

  • Experience managing and supporting diverse teams

Operational Excellence

  • Process improvement and systems optimisation

  • Inventory control and stock management

  • Event planning and delivery

  • Documentation and reporting

  • Practical problem-solving in operational settings

Customer Relations

  • Clear, confident customer-facing communication

  • Visual merchandising and award-winning window displays

  • Sales support and product knowledge

  • Conflict resolution and problem-solving

  • Experience managing events with budgets up to £25,000

Administrative Skills

  • Sage accounting software

  • Bookkeeping, invoicing, and financial records

  • Digital systems management

  • Office organisation and administration